Tag: IT

9 things your service provider wants you to know

By Sandra Gittlen The relationship between enterprise IT and service providers can be difficult. IT has frustrations in achieving optimal service levels. Service providers, as it turns out, have an equal number of bugaboos when it comes to their enterprise clients’ readiness for and acceptance of provider intervention. We asked providers across a range of…

HR and IT combine efforts on workforce analytics

By Michelle V. Rafter Human resources is, by definition, all about managing people — historically considered the softer side of business. But companies are increasingly tying staffing decisions directly to specific business problems, strategies and goals, an approach popularized in part by tech companies such as Google. And to do that, they need data —…

The top 12 overused IT terms

By James Sudakow Every part of the corporate world has its share of unusual and even strange jargon. IT is no different, offering us clouds, ecosystems, waterfalls, sprints and scrums, and even cookies and breadcrumbs. Does anyone outside of IT really know what these expressions mean? Here are the top 12 annoying, overused IT terms…