Red flags to look for when making a big IT purchase

By Bart Perkins Few IT leaders recognize when a salesperson is exaggerating product capabilities (or omitting limitations). In practicing their craft, salespeople hone their pitches to a gleaming sharpness. They can demonstrate how their product meets a variety of needs, and they can counter virtually any objection or concern the IT team might raise. Absent…

Lessons for leaving

By Paul Glen I made a terrible mistake the first time I quit a professional job. I was in my 20s and had been working on an MBA at night and decided to return to school full time to finish the second half of the degree. Wanting to leave well, I gave my boss six…

How not to cut overtime costs

By Sharky This company buys a big competitor, which means IT has to integrate several divisions — and that, in turn, is requiring lots of overtime, reports a pilot fish on the scene. “At least they were paying overtime, even for contractors,” fish says. “They also brought in real dinners and put people up in…