Tag: replacement

IDG Contributor Network: 7-Eleven thinks it can go cashier-less. It’s wrong.

By Evan Schuman There’s a massive difference between retailers using technology to free up associates to do more hands-on work and using that technology to replace those associates. Freeing up will work but replacement won’t. 7-Eleven’s plans to rid itself of the need for store associates, by leveraging RFID-tagged merchandise and relying on payment cards…