Tag: going

Old is the new New

By Sharky This pilot fish’s team is responsible for the latest round of PC upgrades, replacing the company’s oldest PCs with newer models. And, naturally, it’s not going to be as simple as that. “I get a call from a manager who found out about the new PCs, and insists he needs one,” says fish.…

Why help desk jobs are going unfilled

By Bruce Harpham Help desk jobs have long been seen as a stepping stone to other roles, but that perception is out of date. Today’s help desk professionals are taking on more complex work and they’re in high demand. To read this article in full or to leave a comment, please click here (Insider Story)…