By ComputerWeekly.com(editor@www.com) Ocado’s head of data, Dan Nelson, reveals details of how the online grocer is using machine learning to bolster the responsiveness of its customer service teams …read more Source::
Hundreds of thousands of public sector jobs automated by 2030
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•By ComputerWeekly.com(editor@www.com) Repetitive roles in the UK public sector will be decimated as organisations replace people with automation technology …read more Source::
GDS faces review by public spending watchdog
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•By ComputerWeekly.com(editor@www.com) National Audit Office wants to review Government Digital Service’s relations with Whitehall departments as a result of 2015 rural payments IT problems …read more Source:: IT Management
Dyn DDoS attack highlights vulnerability of global internet infrastructure
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•By ComputerWeekly.com(editor@www.com) Last week’s DDoS attack on DNS firm Dyn has highlighted both the vulnerability of the world’s internet infrastructure, and the dangers of leaving internet of things devices unsecured …read more Source:: Internet-Tech
In the digital era, customer identity is key
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•By ComputerWeekly.com(editor@www.com) Identity is vital for presenting a consistent customer relationship across digital channels, but not everyone in all organisations understands this shift, according to identity veteran Ian Glazer …read more Source::
Microsoft hikes UK enterprise software and cloud prices as pound tumbles
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•By ComputerWeekly.com(editor@www.com) The software giant’s policy of harmonising prices across Europe means charges go up from 1 January 2017 …read more Source::
UK National Cyber Security Centre a positive development, says CNI expert
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•By ComputerWeekly.com(editor@www.com) There needs to be greater understanding of cyber threats facing business, and the UK’s new National Cyber Security Centre is a step in the right direction, says CNI expert Barrie Millett …read more Source::
Leading women in technology: LinkedIn’s Erica Lockheimer
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•CIO senior writer Sharon Florentine, journeys to Grace Hopper 2016 to meet up with LinkedIn’s senior director of engineering growth and head of its Women in Technology group, Erica Lockheimer, where they discuss LinkedIn’s women in tech initiatives. …read more Source:: IT Management
Interview: Kevin Cunnington, director general, Government Digital Service
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•By ComputerWeekly.com(editor@www.com) The government’s new digital chief talks about his plans for the future and the challenges of transforming public services …read more Source:: IT Management