IDG Contributor Network: Rent-A-Center’s POS glitch is a great ROI argument

By Evan Schuman

Anyone in retail IT looking for a good ROI argument should simply refer to an advisory to shareholders that Rent-A-Center issued earlier this month. The $3.3 billion, 2,600-store chain on Oct. 11 advised that its revenues were dropping — and then it pointed the finger at POS problems.

I needn’t point out that IT never wants to be discussed that way. But if you don’t work for Rent-A-Center, the explanation it put forward could be useful …read more

Source:: IT Management